Shipping policy

While we're a small shop, we strive to get orders out as soon as possible. From the time an order is placed, it typically takes 5-8 business days for it to be shipped. Please note that our customized products may require additional processing time, as each item is made to order. We appreciate your understanding and patience as we work to create a unique hat for your pets.

Once your order has been shipped, you will receive a notification with tracking information. Please allow 24-48 hours for tracking information to become available. If you need your order by a specific date, please contact us before placing your order to confirm that it can be accommodated.

Thank you for your order and for choosing Hats and Paws!